Outcomes Measurement

We know that a safe, secure and affordable home is key to enabling people to live a healthy and happy life. That’s why Bridge Housing is committed to understanding the effects of our services on our residents.

The Difference We Make, our outcomes framework, helps us to measure our services against our mission of improving lives and strengthening communities. We use this information to drive service improvement and investment decisions. 

Here are some the differences we are making to our tenants’ lives: 

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DifferenceFramework

HOUSE & HOME

96%   Tenants sustaining tenancies for 12 months

80% Tenants who say life has improved since becoming a Bridge Housing tenant

88%   Tenants satisfied with the condition of their home

SOCIAL & COMMUNITY

780 Attendances at Building Bridges events

180 Bridge Housing Tenant Advisory Group members

75% Tenants who feel connected to their family, friends & community

HEALTH & SAFETY

88% Tenants who feel safe in their homes

86% Tenants who say living in their home helps their health & wellbeing

480 Tenants working with support organisations

WORK, LEARNING & FINANCIAL WELLBEING

30 Tenants directly employed through Bridge Housing initiatives

37% Tenants who report improvements in employment since becoming a Bridge tenant

74% Tenants who say living in their home helps them to manage money.

At September 2019