Bridge Housing has a suite of policies and procedures, factsheets and forms to guide its relationship with tenants and applicants.
Click on a link below to read or download a document about:
Forms
- Absence from property
- Alterations request
- Application for Rental Subsidy
- Compliments, complaints and appeals
- Consent to Disclose
- Ending your tenancy
- Get Involved
- Good Neighbour Champion Nomination
- Keeping a pet
- Modifications request
- Request a repair
Applying for housing
- Affordable Housing Policy
- Allocation Policy
- Transitional Housing Factsheet
- Viewing a Bridge Housing Property Factsheet
Your tenancy
- Absence from Property Policy
- Access to a Property Factsheet
- Access to a Property Policy
- Block Meetings Policy
- Child Protection and Mandatory Reporting policy
- Domestic Violence Policy
- Ending your tenancy factsheet
- Ending a Tenancy Policy
- Good Neighbour Factsheet
- Good Neighbour Policy
- How We Work Together Factsheet
- Managing Mould Factsheet
- Management Transfer Policy
- Mutual Exchange Policy
- Pet Policy
- Starting a Tenancy Policy
- Succession of Tenancy Policy
- Use of Closed Circuit Television (CCTV) on Residential Premises Policy
- Wellbeing Policy
- Arrears Management Policy
- Calculating Your Rent
- Calculating Your Rent Factsheet
- Changes to a Household Policy
- Paying Your Rent Factsheet
- Paying Your Rent Factsheet - Information for Aboriginal Tenants
- Rent Subsidy Application
- Rent Policy
- Tenant Recharge Policy
- pdf Water Charge Policy (156 KB)
- pdf Water Charge Factsheet (148 KB)
Repairs and Maintenance
- Alterations and Disability Modifications Policy
- Hazardous Building Material Policy
- Pest Policy
- Repairs and Maintenance Factsheet
- Repairs and Maintenance Policy
Your community
- Block Meetings Policy
- Community Garden Guidelines
- Interpreting and Translation Guidelines
- Tenant Advisory Group Factsheet
- Your Views Factsheet
- Welcome to Country Protocols
Customer service
- Code of Conduct & Charter of Rights
- Compliments, Complaints, & Appeals Brochure
- Compliments, Complaints & Appeals Factsheet
- Compliments Complaints and Appeals Policy
- Customer Service Brochure
- Customer Service Factsheet
- How We Work Together Factsheet
- Tenants in Operations and Planning
- Unreasonable Complainants Policy