The Customers and Communities Team is here to help you manage your tenancy, ensure you have the support services you need, and help you participate in the Bridge Housing community. The chart below shows the structure of the team. Scroll down to read more about the team members and find their contact details.

Org chart simplified

Clive Bradshaw, Regional Manager West

Clive joined Bridge Housing in 2019. With a strong background working in the community and government sectors, Clive seeks to use his experience to deliver housing services in a way that supports tenants to achieve a deeper connection to their community.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0887 | 0417 559 823

 

Scott Allan, Team Leader, West

Scott joined Bridge Housing in 2011 as a Housing Manager and now leads the West team. He enjoys all aspects of tenancy management and is particularly committed to supporting those most in need in the community.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0809 | 0438 075 809

 

Jennifer Beresford, Housing Manager, West

Jennifer started with Bridge Housing in June 2009 and brings a wealth of experience in property acquisitions from the UK. Jen enjoys working with tenants and making community connections in the blocks that she manages.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0808 | 0439 380 013

 

Mohammad Omary, Housing Manager, West

Mohammad joined Bridge Housing in December 2020, having worked in the housing industry for over eight years. Mohammad enjoys using his extensive knowledge and experience to support and assist tenants.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0814 | 0434 336 982

 

Koolyn Gordon, Housing Manager, West

Koolyn joined Bridge Housing in July 2021 having worked in the community sector for some time and is motivated to bring her community knowledge and front-line expertise to the most vulnerable when providing housing services. Passionate about helping people achieve their goals and assist with all life’s fundamental needs, Koolyn finds it rewarding to see people in need housed, which she believes is a catalyst for further life-changing opportunities.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8234 0813 (8324 0897) | 0434 336 978

 

Eliza Reynolds, Housing Manager, West

Eliza joined Bridge Housing in 2021 as a Housing Manager in the Western team. Eliza brings four years of experience working with vulnerable social housing tenants throughout Sydney, and hopes to use this experience to support tenants and their communities.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 8324 0894 | 0434 339 948

Krystal Moores, Regional Manager, Central

Krystal joined Bridge Housing in 2012. She currently manages our homelessness, tenancy and property management and support coordination services across the Central region.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0802 | 0434 335 350

 

Sharon Collinge, Team Leader, Central

Sharon joined Bridge Housing in October 2012 and is responsible for supporting the Housing Team. Sharon is passionate about reducing homelessness and ensuring our tenants feel safe and secure in their homes along with service improvement. Sharon has a breath of knowledge of community housing having worked in this sector in Ireland and in various positions across Bridge Housing.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0817 | 0478 742 369

 

David Nutting, Housing Support Officer, Central

David joined Bridge Housing in March 2021, having worked in the community housing sector for the last two years. David has a passion for excellent customer care and delivery of housing services. David finds it rewarding when he is able to assist with a tailored level of care to tenants’ needs. He is always appreciative of tenant engagement and feedback.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0826

 

Julie Armstrong, Acting Housing Manager

Jules started with Bridge housing in December 2020. Though relatively new to the community housing sector, Jules has a strong customer service background and a passion for helping those in need and looks forward to providing that service to tenants.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0831 | 0434 336 978

 

Rosa Orsini, Housing Manager, Central

Rosa joined Bridge housing in October 2020, following two years with Link Housing as a housing manager. This time cemented Rosa’s passion for tenancy and the opportunity to apply her strong customer service skills, honed at FACS housing in the Pathways team and Housing Contact Centre. Rosa enjoys building relationships and making connections with her tenants: her motto is 'Happy tenant, happy housing manager.'

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0833 | 0434 332 273

 

Aarti Singh-Otuhiva, Housing Manager, Central

Aarti joined Bridge Housing in 2014 in the assets team. She manages all aspects of tenancies. She is very motivated in building relationships with tenants with the aim of helping people to improve their quality of life and sustain their tenancy.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0805 | 0434 334 102

Sarah Kingsbeer, Regional Manager, North

Sarah joined Bridge in June 2017. Sarah is responsible for managing support partnerships and the housing support team. She brings extensive experience from working within the social and community housing sector including with FACS Housing and Mission Australia.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0838

 

Rhona Jeyakumar, Team Leader, North

Rhona joined Bridge Housing in November 2017 as Disability Housing Manager. Having managed our supported tenants & disability housing portfolio, Rhona has now moved into the role as Team Leader in our Brookvale office. Rhona has a diverse community service background and is passionate about working with vulnerable tenants to promote independent living. 

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4422 | 0417 425 785

 

Holli Wheeler, Housing Manager, North

Holli joined Bridge Housing in November 2019 having previously working for Department of Communities and Justice in the Newcastle Area. Holli enjoys all aspects of tenancy management and is committed to building relationships with her tenants to provide advice and assistance not only in their tenancy but in their day-to-day life.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4421 | 0427 584 286

 

BJ Astana, Housing Manager, North

BJ joined Bridge Housing in March 2020, having previously worked at FACS/DCJ and Centrelink.  BJ enjoys building rapport with tenants, creating open and honest communication.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4417 | 0427 000 092

 

Geraldine Mawn, Housing Manager, North

Geraldine joined Bridge Housing in October 2020, bringing with her a wealth of experience having worked in social housing in Ireland and Australia. Geraldine enjoys helping people resolve their housing challenges and finds her work very rewarding.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4418 | 0437 656 703

 

Lisa Henning, Housing Manager, North

Lisa joined Bridge Housing in May 2019.  Lisa has a background in social work and brings a depth of experience working with underage refugees in Germany. Having worked previously with FACS Housing in Australia, Lisa enjoys working collaboratively with stakeholders to achieve the best support and outcomes for tenants.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 8324 0885 | 0455 133 906

 

James Ferguson, Housing Manager, North

James joined Bridge Housing in February 2021, bringing experience working within maintenance services in social housing for local authorities in London and facilities management in Australia. James enjoys helping people resolve their housing challenges and endeavours to provide assistance and support for tenants across all aspects of their tenancy and daily life.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 8324 0885 | 0447 152 351

Jessica Anderson, Team Leader, Housing Support Coordination, Central

Jessica joined Bridge Housing in 2019. She has a strong background in social work, program management and support service delivery. Jess is based in our central office and is leading on our support within our Housing First programs.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 02 8324 0838

 

Alison Hillis, Housing Support Coordinator, Central

Alison joined Bridge in July 2021, bringing her extensive experience in social work working on projects within the Department of Communities and Justice. Her work focused on those with a history of homelessness/rough sleeping, children and young people in care and victims of domestic and family violence.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0878 | 0455 440 143

 

Karmen Sestito, Housing Support Coordinator, North

Karmen joined Bridge Housing in 2019. She is responsible for resident support on the Northern Beaches. A former Senior Client Service Officer with FACS in Brookvale, Karmen loves helping residents get their lives back on track.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 02 9138 4431

 

Arthur Crage, Housing Support Coordinator, North

Arthur joined Bridge in June 2018, is passionate about helping people and has extensive experience in social work and mental health support and provides support to tenants in Brookvale.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 02 9138 4431 | 0427 640 763

 

Mirjana Kreiselmaier, Housing Support Officer

Mirjana joined Bridge Housing in October 2021. She has extensive experience in developing housing co-operatives and coordinating tenant support programs. Mirjana has also worked with homeless women and their children and supported young people who have offended via juvenile justice conferencing based on restorative justice.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 0434 336 990

Florida Yap, Senior Housing Manager Pathways, Central

Florida joined Bridge Housing in 2014. She Manages the Central Pathways team who provide advice and assessment on applicant housing options and allocations to Bridge Housing properties. Florida enjoys working with people who are passionate about making a difference.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0815 | 0410 101 905

 

Rowena Russell, Acting Housing Manager Pathways, Central

Rowena joined Bridge Housing in May 2018, assisting people to apply for social housing and completing assessments on suitable housing options and allocations. Rowena enjoys helping people and maintaining good relationships with clients, tenants and supports.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0822

 

William Huntley, Housing Manager, Pathways Central

Will joined Bridge Housing in May 2021 having previously worked at DCJ and in Employment Services, he is passionate about helping people in the community while providing excellent customer service with an understanding and compassionate attitude. He takes pride in building connections and helping those in need of assistance.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0881

 

Ariana Vambuca, Pathways Administrator, Central

Ariana joined Bridge over five years ago and has worked in Reception, Rent Review and Housing teams. Currently Ariana is our Pathways Administrator in the Central office and manages day to day enquires and administration for clients requiring housing assistance. Ariana enjoys providing quality service to our clients assisting them through the housing application process, always with a smile.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0850

 

Maria Berry, Team Leader Pathways, North

Maria joined Bridge Housing in February 2020 and manages the Pathways North team to deliver housing assistance services, including the delivery of Private Rental Assistance and allocations on the Northern Beaches. Maria brings extensive experience from within the community services sector, enjoys working with passionate people and the challenges the role brings.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4415 | 0418 708 257

 

Lee Staddon, Senior Housing Manager Pathways, North

Lee joined Bridge Housing in July 2019, bringing knowledge and experience from his time as a Senior Client Services officer at Department of Communities and Justice (DCJ). Lee provides senior support to staff and clients around housing assistance services and allocations to Bridge Housing properties. Lee likes the challenge of working with multiple support providers and colleagues across the Bridge Housing teams to assist vulnerable clients in need and providing the support they need to meet their housing requirements.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4413 | 0404 971 250

 

Alyssa Wang, Housing Manager, Pathways North

Alyssa joined Bridge Housing in November 2020. Alyssa works in the Pathways North team aiding clients in need of housing through assessments and providing advice and referrals to services. Alyssa also assists in allocating to Bridge Housing properties. Alyssa enjoys working in the Pathways team to assist clients to understand their housing options and guide them to the best path for their housing goals. Alyssa is passionate about providing personal and empathetic client-centred service.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4411

 

Christine Settree, Pathways Administrator, North

Christine joined Bridge Housing in August 2019. Christine assists our clients on the Northern Beaches with their enquiries on housing assistance services and provides quality administrative support to the Pathways Team. Christine likes the supportive team environment at Bridge Housing and enjoys interacting with our clients and seeing positive outcomes.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 9138 4414

Jonelle Blaney, Team Leader, Programs 

Jonelle joined Bridge Housing in December 2018, having previously worked in the FACS Redfern Tenancy Team. Jonelle managed the programs and arrears team before her promotion to Team Leader, East earlier this year. Jonelle thrives on supporting tenants to maintain their tenancies and deliver positive outcomes.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0885 | 0460 429 062

 

Rachel Berry, Senior Housing Manager

Rachel joined Bridge Housing in July 2017, starting work in our reception team, to then managing the inner West/Balmain portfolio in 2019 prior to her promotion to Senior Housing Manager in  May 2021. Rachel is passionate about providing excellent customer service and building relationships with our tenants.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0885| 0419 614 704

 

Aileen O’Neill, Housing Manager

Aileen joined Bridge Housing in August 2020, managing the Housing First portfolio including Together Home, Step, Platform 70 and Connect 100. Her previous experience includes being trained under the Housing First founder, Sam Tsemberis and implementing Housing First Models across Ireland. Aileen is passionate about ending homelessness and the stigma associated with it and aims to ensure smooth transitions into housing.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0834 | 0436 444 389

 

Rita Cardoso, Housing Manager

Rita joined Bridge Housing in August 2010, and has worked across multiple departments. Rita has managed a number of different portfolios, and helped to establish our new developments at Glebe in 2018. Rita currently manages our support tenancies portfolio, which includes Disability Housing, Waverley Affordable Housing, and youths at risk of homelessness.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0885| 0448 284 342

 

Laura McAliece, Housing Support Officer

Laura joined Bridge Housing in June 2021 as a receptionist in our head office. Laura was then promoted to Housing Support Officer for our Housing First Portfolio in January 2022. Laura is passionate about assisting our tenants achieve their goals, particularly through securing safe and stable accommodation as a vital first step.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 0419 665 132

Kirsten Miles, Income Coordinator

Kirsten worked in the Housing team before stepping up to the Rent Review team in 2021. She is proud to provide exceptional customer service to our tenants.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0864

 

Thi Tran, Administration Officer, Rent Review

Thi joined Bridge Housing in 2019 as part of the Rent Review team to provide administrative support and handle enquiries regarding tenants’ rents. She is strongly committed to providing service in the not-for-profit space and enjoys volunteering on the weekends.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0843

 

Charmion Rowe, Rent Review Officer

Charmion has worked in a number of different teams across Bridge Housing before joining the Rent Review team in 2022.

This email address is being protected from spambots. You need JavaScript enabled to view it. | 02 8324 0864

Margaret Macrae, Manager Sustainable Communities

Margaret joined Bridge Housing in 2022. She is responsible for managing tenant participation, capacity building and community building. Margaret has experience working in social housing and homelessness and enjoys assisting people to develop their strengths and contribute positively to their community.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 02 8324 0836 

 

Joanne Newby, Tenant Participation Officer

Joanne joined Bridge Housing in 2019. She is responsible for managing tenant engagement activities and events, capacity building and community development work within Bridge Housing.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 02 8324 0844

 

Melissa Russell-Combo, Tenant Participation Officer

Melissa joined Bridge Housing in 2022. She is responsible for managing tenant engagement activities and events, capacity building and community development work within Bridge Housing. Melissa has extensive experience in the Aboriginal and Torres Strait Islander community.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 0427 601 709 

 

Coralie Patten, Tenant Participation Officer

Coralie joined Bridge Housing in 2022. She is responsible for managing tenant engagement activities and events, capacity building and community development work in the Northern Beaches.

This email address is being protected from spambots. You need JavaScript enabled to view it.  | 0418 988 396